What I Do

Solving Sticky Problems

Honing in on the root cause of a sticky problem and developing solutions together.

Strategic Planning

Developing a 3-5 year strategic plan that keeps your team energized, focused on results, and accountable

Organizational Assessments & Team Building

Assessing the organizational culture to develop improvements grounded in team cohesion

Program Planning

Defining and launching strategic initiatives and new programs

Communications

Writing annual reports, speeches, and case statements

Leadership Coaching

Coaching executive directors and other organizational leaders - developing growth goals and coaching for improvement

Coalition-Building: Learning & Acting  Together

Building / supporting learning and action networks and unique peer-to-peer learning gatherings

Public Input Processes

Creative, meaningful, interactive sessions that gain input from people and organizations

What My
Partners Do

Partner consultants are available to support my products and processes.

Data strategy, dashboards
& storytelling

Creative direction
& graphic design

Web design
& development

Fund development strategies

How my work
is  different

Helping organizations BUILD CAPACITY, not just building my next pipeline of projects

Keeping FLEXIBILITY in the process — process not feeling right? Let’s adjust together to get the best work done

Centering the voices and VALUING THE EXPERIENCE of the people who are proximate to the problem and /or central to the work

Being HUMAN-CENTERED and building good culture — building in coaching as an integral piece of the process, allowing your team to do their best work by tapping into their talents and passions

Intensity
Options

What level of intensity does your situation call for?

  • Touching Base

    We do a quick realignment, injecting energy and focus into the work

  • Exploration

    We explore possibilities together and land on some mid-range solutions

  • Deep Dive

    We work together for a while, diving into issues / opportunities / partnerships, and creating long-term roadmaps or collaborations

About Me

In business since 2005, I focus on building organizational capacity to create productive impact.

I work with a variety of clients ranging from city departments, established regional and national non-profits, start-up organizations, foundations, universities, hospitals, and non-profit coalitions. I value and require thought partnership with my clients to produce unique and meaningful deliverables.

I specialize in deep listening and productive dialogue that results in clear pathways for addressing complex problems. Robust project management alongside thoughtful and thorough facilitation of team members co-creates solutions that have the buy-in necessary for impactful implementation.

Prior to consulting, I had an eclectic career in the non-profit sector and was first introduced to community-based work as an AmeriCorps VISTA working for a community development corporation in Memphis, TN, just south of Downtown. That experience grew through subsequent positions, most notably as a program officer at the Community Foundation of Greater Memphis and as a project manager for the UrbanArt Commission, a non-profit that facilitates public art throughout Memphis neighborhoods. Along the way I also worked with arts organizations and voluntary disaster relief agencies.

I hold a B.A. in Sociology and a M.A. in City and Regional Planning, both from the University of Memphis.

Sector Experience

Community Development

Healthcare

Private Primary Schools

Public and Private Colleges and Universities

Public Sector

Philanthropy

Nonprofit Social Services

Churches

Environmental Organizations

Arts Organizations

Membership Organizations

Coalitions (local, regional and national)

Select Past
and Present
Clients

  • ALL Memphis
  • AMI
  • ArtsBuild
  • Beale Street Caravan
  • Binghampton Christian Academy
  • BRIDGES
  • Memphis Brooks Museum of Art
  • BLDG Memphis
  • Central U.S. Earthquake Consortium
  • Church Health
  • City of Jackson
  • City of Memphis
  • The Collective Blueprint
  • Community Alliance for the Homeless
  • Community Foundation of Greater Memphis
  • Crosstown
  • Downtown Memphis Commission
  • Elmwood Cemetery
  • Evergreen Presbyterian Church
  • EveryStory
  • FedEx Cares
  • Frayser Community Development Corporation
  • Gaskill Strategies
  • Girls Inc.
  • Grow Memphis
  • Homes for Hearts
  • Hope House
  • HopeWorks
  • Hyde Family Foundation
  • Idlewild Presbyterian Church
  • ioby
  • LeMoyne-Owen College
  • Literacy Mid-South
  • Methodist Le Bonheur Healthcare
  • Miami University
  • Mid-South Food Bank
  • Opera Memphis
  • New Memphis Institute
  • Orton Family Foundation
  • Page Robbins Adult Day Center
  • Planned Parenthood of Tennessee and North Mississippi
  • Project Green Fork
  • Protect Our Aquifer
  • Rust College
  • St. Mary’s Episcopal Cathedral
  • The Salvation Army
  • Shelby County
  • United Housing
  • Tennessee Nonprofit Network
  • The University of Memphis
  • Vollintine Evergreen Community Association
  • Wolf River Conservancy
  • WYXR

She is flawlessly able to bring groups together, encourage collaboration, facilitate the process, and meet team goals all while strengthening the professional growth of the individuals involved.

Lauren McCann

Director of Community Programs
Le Bonheur Community Health & Well-Being

Shannon is uniquely able to dig into key questions around equity and inclusion while also moving the learning gathering forward on time. On top of all that, Shannon is relaxed and kind, making everyone she works with at ease. She is a joy to work with.

Erin Barnes

Founder and Executive Director, ioby

My favorite strength of Shannon’s—of which there are many—is her uncanny ability to glean the essence of the essence during a process and articulate clearly in writing where the process is leading.

Dan Bowers

President, ArtsBuild